Welcome!

WebRTC Summit Authors: Pat Romanski, Liz McMillan, Elizabeth White, Larry Alton, Yeshim Deniz

Related Topics: WebRTC Summit, Java IoT, Mobile IoT, Linux Containers, Agile Computing, Video, Release Management

WebRTC Summit: Article

WebRTC and The Remote Workforce Trend

Here are two distinguishing characteristics about WebRTC that make it appealing to businesses

We've been tracking the progress of WebRTC (real-time communication) since the API standard was first announced by Google two years ago, and in that time we've seen lots of predictions and promises about how this standard is going to disrupt the UC world. To make sense of these myriad views, it's important to understand two other business trends, namely BYOD (bring your own device) and the growing remote workforce.  BYOD may conjure up images of employees bringing their devices to work, but it's important to recognize that more and more work is happening outside the four walls of the business office. Although business owners want to accommodate employees' needs to work remotely and their desires to use their own smartphones and tablets to access email and other business applications, the need for secure and reliable voice and video communications remains imperative. Now more than ever, businesses need to collaborate with remote workers to achieve their business objectives. With these trends and business needs in mind, we can begin to see where WebRTC will have its greatest impact.

Following are two distinguishing characteristics about WebRTC that make it appealing to businesses that rely on remote voice and video communication with their employees and/or clients:

  1. It's inherently secure. Unlike traditional security applications that often require users to "accept" and install updates manually, many of the leading browsers automate that step. So, the next time you launch your favorite browser, you're opening the latest version of the browser - including all the latest bug fixes - without any extra steps on your part. As such, WebRTC being browser based supports only SRTP (secure real-time transport protocol) by default, which uses encryption and authentication to minimize the risk of denial of service attacks. The main premise for this decision is the fact that a call is private at all times, not an option that someone should have to select.
  2. It promotes stronger session authentication. Traditional video communications environments rely on third-party relay media servers to manage sessions in order to traverse firewalls. WebRTC establishes a peer-to-peer reliable session even through NAT's (Network Address Translation), therefore eliminating the need for third-party communications servers. This has traditionally been a problem for SIP-based VoIP systems.

While businesses are able to adopt traditional proprietary UC technologies that enable secure and reliable communications from within their video conferencing rooms, extending these capabilities to remote workers is where traditional business technologies fall short. Through its use of open standards, WebRTC has the potential to extend the features and benefits of traditional (i.e., proprietary) voice and video communication solutions to a much wider audience.

I was encouraged from the feedback I heard recently at the Enterprise Connect trade show, which included a well-attended WebRTC "Conference Within a Conference." Discussions around WebRTC did not focus on its cost, video quality, or speed, but rather on the transformative impact WebRTC could have on customer service, remote worker support, and B2B and B2C applications. Although this standard is still a little ways away from being ready for primetime, I'm encouraged by the fact that those most interested in adopting it are focusing on what WebRTC is going to be most helpful for, which is driving the traditional UC experience beyond the four walls of the enterprise. For more information and insights on WebRTC, be sure to check out our free white paper titled, "3 Things You Need to Know About WebRTC."

More Stories By Vishal Brown

Vishal Brown is vice president of professional services for Yorktel, a worldwide provider of UCC, cloud and video managed services, including enterprise-grade videoconferencing-as-a-service, unified communications and collaboration. For more information, visit www.yorktel.com.

@WebRTCSummit Stories
SYS-CON Events announced today that Mobile Create USA will exhibit at the Japan External Trade Organization (JETRO) Pavilion at SYS-CON's 21st International Cloud Expo®, which will take place on Oct 31 – Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA. Mobile Create USA Inc. is an MVNO-based business model that uses portable communication devices and cellular-based infrastructure in the development, sales, operation and mobile communications systems incorporating GPS capability.
SYS-CON Events announced today that Enroute Lab will exhibit at the Japan External Trade Organization (JETRO) Pavilion at SYS-CON's 21st International Cloud Expo®, which will take place on Oct 31 – Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA. Enroute Lab is an industrial design, research and development company of unmanned robotic vehicle system. For more information, please visit http://elab.co.jp/.
SYS-CON Events announced today that Suzuki Inc. will exhibit at the Japan External Trade Organization (JETRO) Pavilion at SYS-CON's 21st International Cloud Expo®, which will take place on Oct 31 – Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA. Suzuki Inc. is a semiconductor-related business, including sales of consuming parts, parts repair, and maintenance for semiconductor manufacturing machines, etc. It is also a health care business providing experimental research for dementia, etc. For more information, visit http://www.e-suzuki.co.jp/en/.
SYS-CON Events announced today that Nihon Micron will exhibit at the Japan External Trade Organization (JETRO) Pavilion at SYS-CON's 21st International Cloud Expo®, which will take place on Oct 31 – Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA. Nihon Micron Co., Ltd. strives for technological innovation to establish high-density, high-precision processing technology for providing printed circuit board and metal mount RFID tags used for communication devices. For more information, visit http://www.nihon-micron.co.jp/.
SYS-CON Events announced today that mruby Forum will exhibit at the Japan External Trade Organization (JETRO) Pavilion at SYS-CON's 21st International Cloud Expo®, which will take place on Oct 31 – Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA. mruby is the lightweight implementation of the Ruby language. We introduce mruby and the mruby IoT framework that enhances development productivity. For more information, visit http://forum.mruby.org/.
SYS-CON Events announced today that Ryobi Systems will exhibit at the Japan External Trade Organization (JETRO) Pavilion at SYS-CON's 21st International Cloud Expo®, which will take place on Oct 31 – Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA. Ryobi Systems Co., Ltd., as an information service company, specialized in business support for local governments and medical industry. We are challenging to achive the precision farming with AI. For more information, visit http://www.ryobi-sol.co.jp/en/.
SYS-CON Events announced today that SIGMA Corporation will exhibit at the Japan External Trade Organization (JETRO) Pavilion at SYS-CON's 21st International Cloud Expo®, which will take place on Oct 31 – Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA. uLaser flow inspection device from the Japanese top share to Global Standard! Then, make the best use of data to flip to next page. For more information, visit http://www.sigma-k.co.jp/en/.
SYS-CON Events announced today that Daiya Industry will exhibit at the Japan External Trade Organization (JETRO) Pavilion at SYS-CON's 21st International Cloud Expo®, which will take place on Oct 31 – Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA. Daiya Industry specializes in orthotic support systems and assistive devices with pneumatic artificial muscles in order to contribute to an extended healthy life expectancy. For more information, please visit https://www.daiyak.co.jp/en/.
SYS-CON Events announced today that B2Cloud will exhibit at SYS-CON's 21st International Cloud Expo®, which will take place on Oct 31 – Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA. B2Cloud specializes in IoT devices for preventive and predictive maintenance in any kind of equipment retrieving data like Energy consumption, working time, temperature, humidity, pressure, etc.
SYS-CON Events announced today that NetApp has been named “Bronze Sponsor” of SYS-CON's 21st International Cloud Expo®, which will take place on Oct 31 – Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA. NetApp is the data authority for hybrid cloud. NetApp provides a full range of hybrid cloud data services that simplify management of applications and data across cloud and on-premises environments to accelerate digital transformation. Together with their partners, NetApp empowers global organizations to unleash the full potential of their data to expand customer touchpoints, foster greater innovation and optimize their operations.
SYS-CON Events announced today that Interface Corporation will exhibit at the Japan External Trade Organization (JETRO) Pavilion at SYS-CON's 21st International Cloud Expo®, which will take place on Oct 31 – Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA. Interface Corporation is a company developing, manufacturing and marketing high quality and wide variety of industrial computers and interface modules such as PCIs and PCI express. For more information, visit http://www.interface-amita.com/aboutus/interface_profile.asp.
SYS-CON Events announced today that Keisoku Research Consultant Co. will exhibit at the Japan External Trade Organization (JETRO) Pavilion at SYS-CON's 21st International Cloud Expo®, which will take place on Oct 31 – Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA. Keisoku Research Consultant, Co. offers research and consulting in a wide range of civil engineering-related fields from information construction to preservation of cultural properties. For more information, visit http://www.krcnet.co.jp/eng_site/e_index.htm.
SYS-CON Events announced today that MIRAI Inc. will exhibit at the Japan External Trade Organization (JETRO) Pavilion at SYS-CON's 21st International Cloud Expo®, which will take place on Oct 31 – Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA. MIRAI Inc. are IT consultants from the public sector whose mission is to solve social issues by technology and innovation and to create a meaningful future for people.
SYS-CON Events announced today that Fusic will exhibit at the Japan External Trade Organization (JETRO) Pavilion at SYS-CON's 21st International Cloud Expo®, which will take place on Oct 31 – Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA. Fusic Co. provides mocks as virtual IoT devices. You can customize mocks, and get any amount of data at any time in your test. For more information, visit https://fusic.co.jp/english/.
SYS-CON Events announced today that N3N will exhibit at SYS-CON's @ThingsExpo, which will take place on Oct 31 – Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA. N3N’s solutions increase the effectiveness of operations and control centers, increase the value of IoT investments, and facilitate real-time operational decision making. N3N enables operations teams with a four dimensional digital “big board” that consolidates real-time live video feeds alongside IoT sensor data and analytics insights onto a single, holistic, display, focusing attention on what matters, when it matters.
SYS-CON Events announced today that SourceForge has been named “Media Sponsor” of SYS-CON's 21st International Cloud Expo, which will take place on Oct 31 – Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA. SourceForge is the largest, most trusted destination for Open Source Software development, collaboration, discovery and download on the web serving over 32 million viewers, 150 million downloads and over 460,000 active development projects each and every month.
WebRTC is great technology to build your own communication tools. It will be even more exciting experience it with advanced devices, such as a 360 Camera, 360 microphone, and a depth sensor camera. In his session at @ThingsExpo, Masashi Ganeko, a manager at INFOCOM Corporation, will introduce two experimental projects from his team and what they learned from them. "Shotoku Tamago" uses the robot audition software HARK to track speakers in 360 video of a remote party. "Virtual Teleport" uses a multiple Intel RealSense Depth Camera to scan 3D and build 3D models in real-time, and display as hologram in front of remote participants.
SYS-CON Events announced today that TMC has been named “Media Sponsor” of SYS-CON's 21st International Cloud Expo and Big Data at Cloud Expo, which will take place on Oct 31 – Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA. Global buyers rely on TMC’s content-driven marketplaces to make purchase decisions and navigate markets. Learn how we can help you reach your marketing goals.
SYS-CON Events announced today that Massive Networks will exhibit at SYS-CON's 21st International Cloud Expo®, which will take place on Oct 31 – Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA. Massive Networks mission is simple. To help your business operate seamlessly with fast, reliable, and secure internet and network solutions. Improve your customer's experience with outstanding connections to your cloud.
SYS-CON Events announced today that WineSOFT will exhibit at SYS-CON's 21st International Cloud Expo®, which will take place on Oct 31 – Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA. Based in Seoul and Irvine, WineSOFT is an innovative software house focusing on internet infrastructure solutions. The venture started as a bootstrap start-up in 2010 by focusing on making the internet faster and more powerful. WineSOFT’s knowledge is based on the expertise of TCP/IP, VPN, SSL, peer-to-peer, mobile browser, and live streaming solutions.